Customer Reviews

After the wonderful Medusa Head, we were impressed by the other pieces in the shop too. We bought four ceramic objects as gifts for family members here in France. The result was simply exceptional: everyone was delighted, astonished by the quality, the attention to detail and the beauty of every piece. The two Moor’s Heads with pure gold inlay are marvellous, elegant and refined, with impeccable finishing and magnificent colours, while the Trinacria with Medusa perfectly represents the history and identity of Sicily. A beautiful fish and an owl completed the gifts. Every creation conveys the passion and authenticity of Caltagirone craftsmanship. Once again we would like to compliment Alessandra, always helpful, kind and professional, who accommodated every request. The packaging was, as always, impeccable: every object travelled by plane and arrived in France in perfect condition. We will certainly continue to buy from them and recommend them without hesitation to anyone who wants to take home an authentic piece of Sicily.

Beautiful handmade pottery, a friendly welcome and visit to the small workshop where they are made.

Wonderful place. We got a whole tour of the whole production, met the whole staff that makes the ceramics. This despite us showing up at the production site on a Thursday without any kind of booking. Afterwards we went to the showroom which showcased a greater variety of ceramic goods but seeing the production was the highlight. The ceramic goods are of high quality and much, much more value for money than the ones you might find in tourist traps in Catania or Taormina.

We admired the simple elegance of their ceramics at a recent stay at a hotel in Sicily and visited their showroom in Caltagirone. Something to remember the wonderful hospitality and beauty of a place that is truly remarkable in its beauty of land, people and culture.

I warmly recommend this shop. Alessandra is an exceptional saleswoman, passionate and very knowledgeable. She has an excellent understanding of ceramics and answered all my questions with great kindness and professionalism. We live in France and everything went perfectly. The packaging was extremely careful; every piece was well protected and nothing arrived broken. Delivery was also very fast. As for the ceramics, they are simply magnificent — even more beautiful in person, with excellent quality and superb finishing. I am delighted and will certainly recommend them.

An extraordinary experience with Ceramiche Sofia. From the very first moment you are welcomed with rare kindness and professionalism. Every creation is a genuine work of art, cared for down to the smallest detail and of the highest quality. Absolute credit for the shipping: they ship worldwide with truly meticulous care for the packaging, ensuring the pieces arrive intact. I warmly recommend them to anyone looking for unique pieces and five-star service.

I bought a pine cone in matt white from Ceramiche Sofia. My compliments for the whole process, from the beginning through to shipping and after-sales. Truly excellent. I was looked after at every stage with helpfulness, kindness and always great competence. Finally I received the pine cone and it exceeded every expectation. I hope to return soon with new requests. I recommend this experience.

My wife and I visited the showroom, where art ceramics with original shapes and unique decorations are on display. We were welcomed by Alessandra, who with her competence and kindness helped us choose a very beautiful and refined ornamental lamp, which we then ordered remotely with a service looked after by Alessandra herself. The timescales for production and delivery to the shop were met precisely. As you can see from the photo, the lamp has been placed in the living room, adding a touch of elegance to the room.

I was in Caltagirone at the end of November and went into the Ceramiche Sofia shop just as the coach was leaving, so I could not complete the purchase. Once home, I got in touch pointing out the two plates I wanted to buy and they were extremely kind in suggesting pieces I might like. I decided on the two plates in the photo, which arrived in about two weeks with packaging that could not have been more breakage-proof. My compliments to Ceramiche Sofia for their kindness and professionalism. Thank you.

This morning I had the pleasure of being looked after by Marta, of Ceramiche Sofia, who stood out for her patience, great helpfulness and truly rare professionalism. With competence and passion she told the story of the Medusa on display in the shop, explaining how the piece had been enriched with pure gold, which further enhanced its appearance and strengthened its durability. Despite my persistent questions, Marta remained polite and attentive throughout, showing a remarkable capacity to listen and genuine care for the customer. A visit that enriches you, not only for the quality of the ceramics but above all for the excellence of the service.

When the beauty and care taken in making unique and special ceramic pieces meets professionalism, kindness and a sincere smile, what you buy has something more — something priceless. That was my experience with you. We will see each other again soon for new purchases.

Ceramiche di Sofia in Caltagirone, as well as offering a very wide choice of typical products, particularly beautiful and in many sizes and prices, has shown in my experience that it employs people who are especially attentive to customer satisfaction. They replaced the product I had bought, after a misunderstanding on my part. Special mention to Roberta, who was able to help me choose the product wisely and above all patiently. The parcel travelled from Caltagirone to Bologna with perfect packaging and in a very short time. I hope that in future I will have the chance to come to your showroom in person. Highly recommended.

Many years ago I was given a Moor’s head (the woman). Much later I discovered it came from this shop. Last December, during the nativity scene season, I was in Caltagirone. Walking through the town centre I found the shop. I showed the assistant the head I owned. Wanting the male one to make the pair, I ordered it with a light face rather than a dark one. They make them to order. So I paid and had it shipped straight home. Deliveries slow down over Christmas, but today it arrived. I must compliment the assistant because she was extremely kind and helped me choose two smaller Moor’s heads which I gave as gifts. Compliments also for the packaging: the head was wrapped in paper, then boxed, and that box placed inside another full of polystyrene, with reinforced corners. I will certainly buy again. Thank you Roberta.

I made a purchase after contacting the shop by telephone and I immediately appreciated the professionalism and kindness. I received everything within the agreed timescale and with impeccable packaging to avoid breakages during transport. I am very satisfied. Heartfelt thanks to Alessandra and Roberta.

A work of art and a great satisfaction for me. It reached me within a reasonable time. The packaging is bomb-proof. Thank you.

I bought two custom vases and on both occasions I was met with kindness and courtesy. Delivery was punctual and the vases are beautiful. I will certainly buy from them again if I need to.

We bought a lamp and other pieces. Truly beautiful. We also visited the workshop, everyone very courteous. Shipping fast and perfect.

We were truly thrilled by the quality and beauty of the ceramics at Ceramiche Sofia. Their creations are authentic works of art, cared for in every detail and made with great taste. A special thank you to Alessandra in the showroom, who looked after us with professionalism, kindness and great passion. Thanks to her advice we chose some wonderful Moor’s heads, which have given our home a unique touch. Highly recommended for anyone looking for Sicilian craftsmanship of the highest level and truly impeccable service.

I bought a lamp, and to call it beautiful is an understatement. The mastery in making these ceramics is art, and Sofia Ceramiche combines art, kindness and experience. They make extraordinary pieces. Congratulations.

This is not a simple souvenir shop but a place to buy works of art of exquisite craftsmanship. Worth a visit.

I was on holiday with friends in Caltagirone with the aim of buying two Moor’s heads I had long wanted. I went in and out of many showrooms along the street. The elegance of the Sofia creations captivated me, but above all the kindness and courtesy of Marta; she managed to reassure me about the purchase and to handle my order remotely. I am a demanding and aesthetically minded buyer, and her patience helped me decide on the style and colours for my heads. I thank Marta personally, and I am delighted with my choice.

The shop is well kept and welcoming, with a beautiful display of artisan ceramics typical of Caltagirone. You can see the quality of the work and the attention to detail in every piece. The staff are kind, helpful and knowledgeable, ready to explain techniques, colours and traditions. I recommend a visit to anyone who loves Sicilian ceramics and wants to discover handmade products made with passion and professionalism.

A shop that holds all the beauty and tradition of Caltagirone ceramics. Unique pieces, made with care and passion, with vivid colours and typical Sicilian motifs. You will find both classic and modern creations, all cared for in detail. Kind and helpful staff. An authentic place where art and tradition meet: unmissable for anyone who loves the real Sicily.

We found the most beautiful Moor’s heads of all. Love at first sight. We did not stop there: we also took a pine cone and an egg, chosen carefully to match perfectly. They are little jewels, cared for down to the smallest detail, which will enrich our home with elegance and personality. A special thank you to Alessandra, who with patience, warmth and professionalism helped us choose and made us feel at ease straight away. A wonderful experience, we will certainly return.

Marta was very kind and professional in showing us the beautiful Sofia ceramics, a shop I have known for several years and which I recommend for the high quality of its handmade products.

A pleasant atmosphere made even more special by Marta’s kindness. Thank you for the helpfulness and courtesy shown.

I bought a beautiful openwork centrepiece, choosing it on the website and then placing the order by telephone. Delivery was punctual, within the timescale I had asked for. I thank Marta, Roberta and Alessandra, who answer from the showroom with kindness and helpfulness.

Highly recommended. A shop with quality, original ceramics, well stocked, and not least the kindness and professionalism of Marta, who helped me choose.

An excellent experience. I had the pleasure of entering the store and getting to know the Sofia ceramics. The space is truly elegant. As soon as you walk in you are struck by the attention to detail and the welcoming atmosphere. The ceramics on display are colourful and unique. It is a place where the beauty of handmade pieces is shown off perfectly.

I have a lot of quality ceramics at home, but here we are at pure excellence. Amply satisfied.

I ordered a turquoise bowl. It arrived perfect and it is beautiful. Thank you.

Very kind staff, ceramics of excellent quality. The unique design of Sofia is impressive. Elegance, modern and at the same time traditional style. Every piece of Sofia ceramic is created entirely by hand and will become a real jewel for your home. I thank the staff for their help in choosing an exclusive ceramic vase. I will certainly come back to you.

Very beautiful ceramics. The craftsmanship finds expression in the roots of tradition and at the same time knows how to look to the modern, giving new life to this wonderful Caltagirone tradition. Thoughtful and impeccable shipping service. Well done. Thank you Giuseppe and thank you Roberta.

A beautiful vase with a relief design. The parcel arrived intact.

Beautiful, of excellent craftsmanship, and a very lovely intense colour.

Beautiful products! Punctual shipping and kindness. I highly recommend them.

A 100% positive experience, courtesy and manners of the highest order. Marta advised us and looked after us with taste and kindness.

Professionals, and professional, in their field. True Caltagirone majolica, cared for in the details and unique in its design — genuine handmade pieces. I recommend buying.

Beautiful ceramics and the kindness of Alessandra. Worth a visit.

Refined and elegant ceramics with qualified staff attentive to the customer’s requests. Congratulations!

Excellent welcome and ceramics of a high standard. Recommended.

Kindness and helpfulness, as well as products made with great professionalism.